Hearing Aids Veterans

Free Hearing Aids for Veterans – Proudly Supporting DVA Cardholders

At Hearing Consultants Australia, we’re proud to stand by the men and women who’ve served our country. As a registered hearing aids provider under the Department of Veterans’ Affairs (DVA) Hearing Services Program, we help eligible veterans access quality hearing care — including fully subsidised hearing aids.

What Veterans Should Know About Hearing Aid Support

If you hold a DVA Gold Card or a White Card (specifically for hearing-related conditions), you may be entitled to:

  • Fully subsidised hearing aids
  • Regular hearing tests
  • Ongoing support, maintenance, and repairs
  • Free batteries and hearing aid accessories
  • Wax removal services (if clinically required)

Our experienced audiologists and hearing aid specialists will work with you to select the most appropriate device for your lifestyle — whether you need something discreet, powerful, or digitally connected.

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Tailored Hearing Aids with Ongoing Support

We supply a wide range of DVA-approved hearing aids, including:

  • Invisible hearing aids
  • Rechargeable models
  • Bluetooth-enabled devices
  • Open-fit and behind-the-ear styles

All fittings are customised to your hearing profile, with regular follow-ups and adjustments to ensure you’re getting the most from your device.

How to Access DVA Hearing Aid Services

If you’re a veteran or DVA cardholder:

  1. Contact us for a hearing consultation.
  2. We’ll help you register with the Hearing Services Program if you’re not already enrolled.
  3. Our team will guide you through the process and arrange your fully funded hearing aid fitting.

You served us — now let us support you.
Book your DVA hearing consultation today with Hearing Consultants Australia and regain clarity, confidence, and connection. If you’re a veteran residing in Melbourne and experiencing hearing difficulties, you’re entitled to comprehensive support through the Australian Government’s Hearing Services Program (HSP), administered by the Department of Veterans’ Affairs (DVA). This initiative ensures that eligible veterans receive high-quality hearing care, including fully subsidised or free DVA-approved hearing aids and associated services, to enhance their quality of life.

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Eligibility for DVA Hearing Services

Veterans holding a DVA Gold Card or a DVA White Card (specifically for hearing loss or tinnitus) are eligible for the HSP. This program provides access to a range of services aimed at diagnosing and managing hearing impairments.

Department of Veterans’ Affairs

Comprehensive Hearing Services Offered

Under the HSP, eligible veterans can access:

  • Initial Hearing Assessment: A thorough evaluation conducted by accredited hearing service providers to determine the extent of hearing loss.
  • Free Hearing Aids: Access to a selection of over 250 high-quality hearing devices tailored to individual needs. Department of Veterans’ Affairs
  • Training and Support: Getting comfortable with new hearing devices takes time. Clear, practical guidance helps users adjust at their own pace, with follow-up check-ins to fine-tune performance.
  • Maintenance & Battery Care: Regular servicing, quick repairs, and easy battery replacements help ensure devices keep working reliably, day after day.
  • Assistive Listening Tools: For better clarity during phone calls, TV watching, or daily alerts, accessories like TV headsets, phone amplifiers, and alerting devices can offer an extra boost where needed.
  • Tinnitus Relief Options: Specialised tools and sound therapy options are available to help reduce the effects of tinnitus and support more comfortable everyday listening.

Accessing Services in Melbourne

To utilise these services:

  1. Locate a Provider: Use the Hearing Services Program provider locator to find an accredited provider in Melbourne. beta.dva.gov.au+2Department of Veterans’ Affairs+2Health and Aged Care Australia+2
  2. Schedule an Appointment: Contact the chosen provider to arrange a hearing assessment.
  3. Present Your DVA Card: Bring your DVA Gold or White Card to the appointment to confirm eligibility.Department of Veterans’ Affairs
  4. Discuss Needs and Preferences: Work with the provider to select suitable free hearing aids and any additional assistive devices for veterans.
  5. Follow-Up Support: Engage in ongoing rehabilitation and maintenance services to ensure long-term hearing health.

Further Assistance

For more information or assistance:

Any Questions

How do I know if I have hearing loss?

You may have hearing loss if you often ask people to repeat themselves, struggle to follow conversations in noisy places, turn up the TV or phone volume, or feel that others are mumbling. If these signs sound familiar, a professional hearing test with an audiologist is recommended.

No, you usually don’t need a referral for a hearing test. You can book directly with an audiologist for a full assessment. However, if results need to be shared with your GP or specialist for further care, the clinic can provide a detailed report after testing.

During a hearing test, a qualified audiologist will first ask about your hearing concerns and medical history. They will then examine your ears and conduct tests such as pure-tone audiometry, where you listen to beeps at different pitches and volumes through headphones, and speech tests, to measure how well you understand words in quiet and noisy settings. Results are recorded on an audiogram, showing your hearing levels across frequencies. The audiologist will explain the findings clearly, discuss whether you have normal hearing or hearing loss, and recommend next steps—such as monitoring, medical referral, or hearing solutions if needed.

Choosing the right hearing aid depends on your hearing needs, lifestyle, and comfort. An audiologist will assess your type and degree of hearing loss, then recommend suitable options. Consider factors like:

  • Technology level – basic models for quiet settings or advanced for active lifestyles.
  • Style and fit – discreet in-the-ear vs. behind-the-ear designs.
  • Features – rechargeable batteries, Bluetooth connectivity, noise reduction, directional microphones.
  • Budget – a wide range of options exist to suit different price points.
  • Support – choose a clinic that offers follow-up care, adjustments, and ongoing support.

The best way is to trial hearing aids under professional guidance to find what feels comfortable and delivers clear, natural sound.

Most adults should have their hearing tested every 1–2 years, especially if they’re over 50 or exposed to loud noise. Children, or those with known hearing loss, may need more frequent checks. If you notice changes—such as difficulty following conversations or turning up the TV—schedule a test sooner.

Testimonial

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Cambrey Smith

Hearing health and overall quality of life. With years of experience in hearing care, our expert consultants provide personalized solutions tailored to your unique needs. Whether you’re experiencing hearing loss, tinnitus, or balance issues, we offer professional assessments, guidance.

Cambrey Smith
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John D

I had been struggling with hearing loss for years, and the team at [Your Business Name] provided exceptional care. The hearing test was thorough, and my new hearing aids have made an incredible difference!

John D
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Sarah L

From my first consultation to the fitting of my hearing aids, everything was seamless. The staff took the time to explain every step, and I couldn’t be happier with the results.

Sarah L
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Michael R

I went in for wax removal, and I was amazed at how much better I could hear afterward. The process was quick, painless, and very professional!

Michael R
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Emily T

I was hesitant about getting hearing aids, but the team at [Your Business Name] made me feel comfortable. They recommended the perfect device, and now I can fully enjoy conversations again!

Emily T
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David P

The hearing test was incredibly detailed, and I felt truly cared for. My new hearing aids are amazing, and I appreciate the follow-up support!

David P

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