Customer Review


I was apprehensive in purchasing hearing aids until I found Ash at Hearing Consultants. He not only put me at ease but his manner and professionalism in advising me on the best aids for my hearing needs could not be faltered. I would not hesitate in recommending Ash at Hearing Consultants.
We are proud to be an accredited provider of Lyric, the world’s smallest hearing aid. Lyric is like no other device – it’s like a contact lens for your ears:
We are very proud to be the only clinic in Camberwell that’s been awarded accreditation to fit this specialist technology.
All Lyrics come with a free 30-day trial with zero up-front cost.
Either we can replace your Lyric devices in the clinic every 10-12 weeks, or you can self-replace if more convenient.
The Lyric hearing aid is 100% invisible and designed for continuous 24/7 wear. Unlike traditional hearing aids, there’s no need to remove it for sleeping, showering, exercising, charging, or battery changes. Its deep placement in the ear canal also provides a more natural listening experience.
Lyric devices are typically replaced every 10–12 weeks by our clinic team. For added convenience, some users may also choose the self-replacement option depending on their suitability and lifestyle needs.
Yes. We offer a free 30-day trial of the Phonak Lyric hearing aid with no upfront cost, allowing you to experience the comfort, invisibility, and sound quality before making a decision.
Hearing health and overall quality of life. With years of experience in hearing care, our expert consultants provide personalized solutions tailored to your unique needs. Whether you’re experiencing hearing loss, tinnitus, or balance issues, we offer professional assessments, guidance.
I had been struggling with hearing loss for years, and the team at [Your Business Name] provided exceptional care. The hearing test was thorough, and my new hearing aids have made an incredible difference!
From my first consultation to the fitting of my hearing aids, everything was seamless. The staff took the time to explain every step, and I couldn’t be happier with the results.
I went in for wax removal, and I was amazed at how much better I could hear afterward. The process was quick, painless, and very professional!
I was hesitant about getting hearing aids, but the team at [Your Business Name] made me feel comfortable. They recommended the perfect device, and now I can fully enjoy conversations again!
The hearing test was incredibly detailed, and I felt truly cared for. My new hearing aids are amazing, and I appreciate the follow-up support!




Posted on Vanessa Van BuurenTrustindex verifies that the original source of the review is Google. Very patient, caring professional help. Thank you Ash and John.Posted on missgenwhyTrustindex verifies that the original source of the review is Google. I had a lovely experience at this clinic. I’ve had issues with ear wax build up ever since I was a child. So I’ve had a fair few ear wax removal experiences (some not worth mentioning). This was by far the most pleasant! Ash was professional and so gentle, I didn’t even flinch or cough. He used micro suction which I learned is the safest option. I’m so glad I found this service - I will be returning for future ear cleans.Posted on Ashok KTrustindex verifies that the original source of the review is Google. I’ve been wearing hearing aids for over 20 years. I have followed Ash as he moved from location to location, to his new independent practice on Burke Rd. Yesterday I was fitted with brand new Widex Allure hearing aids, which are not widely available in Australia. I have to say they are a revelation compared to my old devices. I’ve never heard better in my local noisy cafe than I did this morning - for the first time in a long time, I didn’t feel like I was wearing hearing aids at all. As I have come to realise with time, the best hearing aids are nothing without the best audiologist to get the most out of them. The difference between a good audiologist and a great one has a profound effect on real-world performance. Ash has always been the consummate professional who always takes the time to listen, understand and help no matter what. His passion for his craft really comes through, and I have referred many friends to him over the years. Best of luck Ash with your new clinic!Posted on Su GTrustindex verifies that the original source of the review is Google. I’ve been wearing hearing aids for over a decade. Previously I would have to be without them for 2-3 weeks while they went interstate for servicing or for replacement of rechargeable batteries. They have been playing up recently so I thought I’ll try this new clinic. Maha at reception was fantastic - one of the aids needed a new rechargeable battery which she was able to replace on the spot! The other was completely dead and within 10min she brought it back to life. She was friendly, patient and clearly very experienced. And all of this was done free of charge under warranty while I enjoyed a complimentary cup of tea. When a clinical practice is on top of their game it’s immediately obvious - I’m so glad to have found them.Posted on Susan WilliamsTrustindex verifies that the original source of the review is Google. After being pestered with incessant phone calls from my previous provider, I was told my 3yo hearing aids were no longer useful. I was then given the ‘hard sell’ for their own brand of hearing aids - I couldn’t find any info about these online. My good friend recommended I go and see Ash for a second opinion. He serviced and recalibrated my hearing aids, and now they sound like new again. I found him to be refreshingly honest, patient, caring and very experienced & knowledgeable. He also suctioned lots of ear wax which improved the sound even further. My friend enlightened me that most hearing aid clinics are owned by offshore hearing aid manufacturers. I would much rather support a locally owned independent practice like Hearing Consultants. If you are seeking high quality, ethical care, I cannot recommend Ash highly enough.Google rating score: 5.0 of 5, based on 5 reviews
Led by audiologists with decades of clinical experience — and a heart for patient care.
We treat you like a person, not a number. Every care plan is tailored to your needs, lifestyle, and goals.
Clean, calm, and professional — your comfort and confidentiality are always our priority.
Rated 5 stars on Google. Trusted by families across Melbourne.
Not owned by, or aligned to, a single hearing aid manufacturer.
You’ll see the same care team who knows your story — not a rotating cast.